Updated: May 2026
Privacy Policy
Privacy Policy
Last updated: 2026-05-06 Phinisi on Wikipedia
This Privacy Policy describes how Phinisi Yacht Charter Atelier (“we”, “us”) — a division of PT Juara Holding Group — collects, uses, and protects your personal data when you visit phinisiyachtcharter.com or contact us about a trip. Phinisi heritage (UNESCO ICH)
Data we collect
When you contact us: name, email address, phone number, travel dates, group size, and any specific requirements you share. We collect this only to respond to your enquiry. South Sulawesi shipbuilding
When you visit our site: IP address, browser type, pages viewed, and referring source — collected via standard server logs and Google Analytics. We do not use cookies for advertising tracking.
How we use it
To respond to your trip enquiry, send you a quote, and (if you book) coordinate logistics. We do not sell or rent personal data to third parties. We share necessary information with our ground operations team and (if you book) with hotel/transport partners — limited to what’s needed to deliver your trip.
Data retention
Enquiry data is retained for 24 months after last contact, then anonymized. Booking data is retained for 7 years per Indonesian tax regulations.
Your rights
You can request access to your data, correction, or deletion at any time. Email sales@komodoluxury.com with subject “GDPR Request” or “Data Request”. We respond within 14 days.
Children
We do not knowingly collect data from anyone under 16. If you are a parent and believe your child has contacted us, email us and we will delete their data.
Cookies
We use minimal first-party cookies for site preferences and Google Analytics. No third-party advertising cookies. You can disable cookies in your browser without losing site functionality.
Security
The site runs on HTTPS with TLS 1.3. Personal data is stored in encrypted databases with restricted access. Data is hosted in Frankfurt (Germany) or Boston (USA) depending on the property.
Updates
We update this policy when our practices change. Last updated date is at the top.
Contact
Privacy questions: sales@komodoluxury.com
Safeguarding your journey: Our commitment to data security
Beneath the canvas sails of a traditional phinisi yacht, where the boundless turquoise waters of Indonesia meet the horizon, the promise of an unparalleled luxury journey begins long before you step aboard. This commitment to an exquisite, seamless experience extends inherently to the protection of your personal data. We understand that entrusting us with your information is a fundamental part of planning your dream phinisi yacht charter, and our approach to data security mirrors the meticulous attention to detail we apply to every aspect of your voyage. From the moment you first connect with us, your privacy is paramount, safeguarded by robust measures designed to protect against unauthorized access, disclosure, alteration, or destruction.Our dedication to securing your personal information is multifaceted, combining advanced technological safeguards with stringent internal protocols. We employ industry-standard 256-bit SSL (Secure Socket Layer) encryption for all data transmitted through our website, ensuring that your details are scrambled and protected as they travel across the internet. Furthermore, our internal systems are protected by firewalls and regularly updated security software, creating a fortified environment for the storage of any personal data you share. Access to your information is strictly limited to authorized personnel who require it to fulfill your booking and provide our bespoke services, and all staff undergo regular training on data protection best practices and our comprehensive privacy policies.Beyond our direct control, we also meticulously vet any third-party partners who may assist in delivering your extraordinary phinisi yacht charter experience. This includes our ground operations teams, local guides, and luxury service providers. We ensure that these partners adhere to equally rigorous data protection standards and are bound by confidentiality agreements that align with our commitment to your privacy. Your trust is the bedrock of our service, and we continuously review and update our security measures to adapt to evolving threats and maintain the highest level of data integrity, allowing you to focus solely on the anticipation of your upcoming Indonesian adventure.Tailoring your exquisite voyage: How your data enhances the phinisi yacht charter experience
The essence of a luxury phinisi yacht charter in Indonesia lies in its bespoke nature—an itinerary crafted precisely to your desires, culinary experiences tailored to your palate, and activities that resonate with your spirit of adventure. The data we collect, far from being a mere administrative necessity, serves as the blueprint for this personalized journey. When you share details such as your dietary preferences, specific interests—be it diving among vibrant coral reefs, exploring ancient temples, or encountering Komodo dragons—or even the particular celebration you’re planning, this information empowers us to curate an experience that transcends expectation. It allows our dedicated team to anticipate your needs, recommend hidden gems, and ensure every moment aboard your private phinisi is imbued with personal significance.Consider the intricacies involved in orchestrating a truly memorable voyage across the Indonesian archipelago. With over 17,000 islands, each offering unique wonders, your preferences guide us in designing the perfect route, whether it’s a tranquil escape to the untouched shores of Raja Ampat or an adventurous exploration of the Nusa Tenggara region. Your group size helps us recommend the ideal phinisi, ensuring ample space and comfort, while specific requirements, such as accessibility needs or children’s activities, allow us to equip the yacht and brief the crew accordingly. This proactive approach, driven by the data you provide, ensures that from the moment you step onto the polished deck of your phinisi, every detail has been thoughtfully considered and seamlessly integrated into your private world at sea, reflecting the pinnacle of Indonesia luxury tourism.The art of phinisi boatbuilding itself, recognized by UNESCO as Intangible Cultural Heritage, speaks to a tradition of craftsmanship and personalized creation, a philosophy we extend to your charter experience. Just as each vessel is uniquely handcrafted, so too is each itinerary. Your data enables us to coordinate with our expert chefs to craft menus that cater to allergies or preferences, arrange for specialist dive instructors or yoga gurus, and schedule exclusive shore excursions that align perfectly with your interests. This meticulous use of your information ensures that your phinisi yacht charter is not just a trip, but a deeply personal and enriching exploration of one of the world’s most captivating destinations, all while maintaining the utmost respect for your privacy.Your privacy, your control: Understanding your data rights
As part of our unwavering commitment to transparency and your peace of mind, we want to ensure you are fully aware of your rights concerning the personal data you share with us. Your data remains yours, and we provide clear mechanisms for you to exercise control over it. You have the right to request access to the personal data we hold about you, allowing you to review and confirm its accuracy. Should you find any discrepancies, you also have the right to request the rectification of inaccurate or incomplete information, ensuring your profile is always current and correct for future bookings or inquiries. We believe that empowering you with these rights is fundamental to fostering a relationship built on trust and mutual respect.Furthermore, you possess the right to request the erasure of your personal data from our systems, commonly known as the “right to be forgotten,” under certain circumstances. This means that if the data is no longer necessary for the purpose for which it was collected, or if you withdraw your consent and there is no other legal ground for processing, we will delete your information. You also have the right to restrict the processing of your data, object to its processing, and the right to data portability, allowing you to receive your personal data in a structured, commonly used, and machine-readable format. Typically, booking records and associated personal data are retained for a period of five years following the completion of your charter to facilitate repeat bookings, manage any post-trip inquiries, and comply with legal and financial obligations. However, non-essential data will be anonymized or deleted sooner.Should you wish to exercise any of these rights, or if you have any questions or concerns regarding how your data is handled, our dedicated privacy team is readily available to assist you. Simply contact us using the details provided on our website. We are committed to responding to your requests promptly and transparently, upholding our promise to protect your privacy throughout your journey with us and beyond. Our aim is to ensure that your experience, from the initial planning stages of your luxury phinisi yacht charter to its magnificent conclusion, is not only seamless and memorable but also conducted with the highest regard for your personal data and your individual rights.
